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About iMed Pharmacy

iMed Pharmacy is a Philippine pharmacy and healthcare retail company that integrates online medicine ordering and delivery with physical drugstore branches. The company facilitates access to medicines and health-related products through e-commerce, prescription uploading, delivery services, and brick-and-mortar pharmacies. It is operated by iMed Pharmacy Corporation and is headquartered in Pasig City, Metro Manila.1

Overview

Field Information
Name iMed Pharmacy
Legal entity iMed Pharmacy Corporation
Industry Pharmacy / healthcare retail / e-commerce
Country Philippines
Headquarters Pasig City, Metro Manila
Founded 2021
Business model Online pharmacy + physical drugstores
Primary market Philippine consumers, particularly Metro Manila
Website imed.ph
Regulator Philippine Food and Drug Administration (FDA)
Online services Medicine ordering, prescription submission, delivery
Physical presence Metro Manila branches
Ownership type Privately held
Company size 11–50 employees

2

History

iMed Pharmacy was established as an online medicine-delivery company aimed at making access to medicines faster, easier, safer, and more convenient. Professional networking records indicate the company was founded in 2021.2

Records from the Intellectual Property Office of the Philippines (IPOPHL) provide insight into the company’s corporate history. A 2023 record concerning the IMED trademark lists Oxford Distributions Inc. alongside iMed Pharmacy Corporation as the subsequent applicant or owner. This suggests a corporate relationship or transfer of the mark, although public records do not fully detail the complete ownership history.3

The company subsequently expanded both its digital platform and physical retail footprint. The iMed mobile application was launched on iOS and Android, featuring capabilities for online prescription uploading and medicine ordering.45

In January 2025, iMed Pharmacy opened a new branch in Cubao, Quezon City, adding to its existing physical presence in Metro Manila. The company described this opening as part of its ongoing expansion of accessible pharmacy services.6

Business model

iMed Pharmacy operates through two integrated channels:

Online pharmacy

Customers can browse medicines and healthcare products via the iMed website, select items, provide delivery details, and submit prescriptions where required. The company states that prescription medicines require a valid prescription from a licensed physician.7

The website offers a broad catalog comprising prescription and over-the-counter medicines, as well as various healthcare and consumer products.8

Physical pharmacies

Unlike purely digital pharmacies, iMed Pharmacy maintains standalone stores in Metro Manila. Its locations page lists branches in the following areas:9

  • Kapitolyo, Pasig
  • Cubao, Quezon City
  • 12th Avenue / J.P. Rizal Extension, Taguig

The company has stated its intention to expand to additional strategic locations beyond its current standalone stores.10

Products and services

The iMed Pharmacy catalog extends beyond conventional prescription drugs to include a wide range of health-related items.

Medicines

The company retails both branded and generic medicines, including prescription and over-the-counter products. Its catalog ranges from common consumer medicines to specialized prescription pharmaceuticals.11

Health and wellness products

iMed Pharmacy also offers a variety of non-pharmaceutical health items, including:11

  • Health and beauty products
  • Infant and senior formula
  • Wellness products
  • Beverages
  • Medical equipment
  • Specialized healthcare products

This product mix positions iMed Pharmacy as a comprehensive healthcare and pharmacy retailer rather than a platform focused exclusively on prescription medication.

Prescription ordering

A primary digital feature of iMed Pharmacy is online prescription submission. Customers ordering prescription medicines can upload their prescriptions directly through the online ordering process. The company’s FAQ confirms that a valid prescription from a licensed physician is mandatory for dispensing prescription medication.7

The mobile application similarly highlights online prescription uploading as a method to streamline prescription refills.4 This system allows customers to submit prescription information digitally for processing, removing the need to physically present a paper prescription at a pharmacy for every order.

Delivery

Delivery is central to the iMed Pharmacy business model. The service initially focused on Metro Manila, utilizing an in-house rider fleet. Orders were typically delivered the next day following fulfillment and receipt of payment.12

Marketing materials for the mobile application have also promoted same-day delivery options; however, actual delivery times may vary based on order specifics, location, inventory, and fulfillment circumstances.5

Additional service features advertised on the website include:14

  • Non-contact shipping
  • Free delivery for orders over β‚±10,000
  • Money-back guarantee messaging

Technology and mobile app

iMed Pharmacy Corporation has developed a dedicated mobile application to support its online pharmacy services. The app facilitates medicine browsing, online ordering, prescription uploading, product availability checks, checkout, payment, and order management.

App store listings identify iMed Pharmacy Corporation as the developer.45 Version history indicates continued improvements to the interface and checkout processes through 2024.21

Regulatory status

iMed Pharmacy operates within the regulatory framework of the Philippine Food and Drug Administration (FDA). FDA verification records list iMed Pharmacy Corporation as a licensed drugstore. For example, the license for the Kapitolyo establishment includes the following details:20

  • License: CDRR-NCR-DS-484134
  • Establishment: iMed Pharmacy Corporation
  • Activity: Drugstore / Online Ordering and Delivery
  • Issuance: October 21, 2024
  • Expiry: November 28, 2027

FDA records also document iMed Pharmacy Corporation establishments in Quezon City and Taguig, confirming a regulatory footprint across multiple locations.20

It is important to note that being FDA-licensed as a drugstore and online ordering establishment does not imply that iMed Pharmacy manufactures the products it sells. The company primarily functions as a pharmacy, retailer, and distributor of products from various pharmaceutical and healthcare manufacturers.

Trademark and intellectual property

The IMED PHARMACY brand is registered in Philippine trademark records. An IPOPHL publication identifies an application for IMED PHARMACY filed on October 10, 2023, with iMed Pharmacy Corporation listed as the applicant. The specified goods and services include online retail and ordering of medicines, provision of product information via the internet, data processing, and transportation and delivery of medicines and consumer goods.13

This registration aligns with the company’s operating model, covering both the e-commerce platform and the supporting logistics and delivery components.

Corporate locations

The publicly listed head office of iMed Pharmacy is located at Unit 2003B, West Tower, Philippine Stock Exchange Centre, Exchange Road, Ortigas Center, Pasig, Metro Manila.22

Publicly listed physical pharmacy locations include:

Kapitolyo, Pasig

78 San Rafael St. corner West Capitol Drive, Kapitolyo, Pasig City.15

West Avenue, Quezon City

138-D West Avenue, Philam 1, Quezon City.16

Cubao, Quezon City

915 Aurora Boulevard, Silangan, Cubao, Quezon City.17

Taguig

12th Avenue corner J.P. Rizal Extension, East Rembo, Taguig City.18

As branch information may change, the official locations page serves as the most current reference for store status and addresses.

Mission and vision

Corporate presentations state the company’s vision as providing high-quality pharmacy services for improved health outcomes for Filipino homes. Its mission emphasizes access to safe and effective medicines, innovation in pharmacy services and patient care, and competent personnel for online pharmacy services. Stated values include customer relationship focus, caring, integrity, professionalism, and excellence.22

Other corporate communications describe a broader ambition to become a leading online pharmacy, making medicines accessible through multiple digital platforms while expanding physical store coverage.21

Brand identity

The company attributes specific internal meanings to the letters in IMED:22

  • I β€” Innovation: Finding ways to improve and execute tasks
  • M β€” Mutual Dependence: Teamwork and mutual support
  • E β€” Empathy: Care for employees and customers
  • D β€” Discipline: Professionalism in business affairs

The company utilizes the tagline “Quality Medicines Online, Straight to your Doorstep.”22

Market positioning

iMed Pharmacy occupies a hybrid position in the Philippine pharmacy market, combining characteristics of traditional pharmacies, online pharmacies, and medicine-delivery services. This approach allows the company to compete on convenience and accessibility rather than relying solely on the traditional walk-in model.

Corporate messaging frequently emphasizes avoiding pharmacy queues, online ordering, prescription uploading, and home delivery as key differentiators.22

Distribution and online platforms

In addition to its proprietary website and app, iMed Pharmacy has been listed on third-party delivery and e-commerce platforms. For instance, Pick.A.Roo lists iMed Pharmacy locations for Pasig, Taguig, and Cubao.19

The company has also identified additional online platforms as part of its expansion strategy to make pharmacy services available through as many relevant channels as possible.21

Company size

Professional networking profiles characterize iMed Pharmacy as a privately held company with 11–50 employees, headquartered in Pasig City.2 As this is self-reported profile information rather than an audited filing, the employee count should be viewed as an approximate classification.

Competitive identity

iMed Pharmacy is positioned as a digitally enabled challenger in the Philippine pharmacy sector. Differentiating features include online ordering, prescription uploading, medicine delivery, physical branches, branded and generic medicines, wellness products, mobile applications, multi-platform distribution, and FDA-regulated operations.

The company’s strategy focuses on reducing friction in obtaining medicines, specifically addressing the need to travel to a pharmacy, wait in line, and repeatedly present physical prescriptions.

Timeline

  • 2021: iMed Pharmacy is listed as founded.2
  • 2023: The IMED trademark appears in Philippine IPO records associated with iMed Pharmacy Corporation.3
  • 2023–2024: The iMed mobile application is developed and updated with digital ordering and prescription functions.45
  • 2024: Philippine FDA records document licensed drugstore and online-ordering operations, including the Kapitolyo establishment.20
  • January 24, 2025: iMed Pharmacy opens its Cubao branch in Quezon City.6
  • 2025 onward: Public materials describe a strategy of expanding physical stores and online reach across Metro Manila and to more Filipino households.22

References

This profile was compiled with AI assistance and reviewed before publishing. How we use AI

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