About IPARTSEXPERT
IPARTSEXPERT (also written as iPartsExpert) is a Hong Kong–based e-commerce brand specialising in mobile phone replacement parts, repair components, and repair tools. Established in 2017, the company supplies smartphone and tablet parts for major global brands to repair shops, wholesalers, distributors, and individual consumers. It operates internationally through its own online store and various e-commerce marketplaces.1
Overview
- Brand Name: IPARTSEXPERT (iPartsExpert)
- Founded: November 29, 2017
- Headquarters: Hong Kong
- Parent Company: HONGKONG ZHENCHENG TECHNOLOGY LIMITED
- Industry: Consumer Electronics, Mobile Phone Repair Parts
- Business Type: B2B and B2C E-commerce
- Official Website: ipartsexpert.com1
History
IPARTSEXPERT was established in November 2017 to provide replacement parts for smartphones and tablets at both wholesale and retail prices. The company focuses on sourcing components directly from manufacturers, particularly in China, aiming to offer competitive pricing while maintaining quality control standards.
The company has since expanded its catalogue to include more than 20,000 products and states that it serves customers in over 100 countries and regions. According to company-reported figures, IPARTSEXPERT works with more than 500 suppliers and has supplied products to over 100,000 customers worldwide.1
Products
IPARTSEXPERT offers a broad selection of mobile device repair products, including:
- LCD and OLED display assemblies
- Touchscreen digitisers
- Smartphone batteries
- Back covers and housing components
- Flex cables
- Charging ports
- Camera modules
- SIM card trays
- Fingerprint sensors
- Integrated circuits (IC chips)
- Adhesive tapes and OCA materials
- Repair tools and accessories
Its catalogue covers replacement parts for numerous major smartphone brands, including Apple, Samsung, Xiaomi, Huawei, OPPO, vivo, realme, Motorola, Nokia, OnePlus, Sony, and others.1
Business Model
IPARTSEXPERT operates both wholesale and retail channels. Its services include:
- Wholesale purchasing
- Single-item retail orders
- Dropshipping support
- API integration for inventory and product information
- International shipping
- Warranty support on eligible unused products
The company states that approximately 95% of paid orders are shipped within 1–3 business days and provides international logistics through multiple shipping partners.1
Quality Control
According to the company, product quality is maintained through:
- Supplier selection from an established manufacturing network
- Professional quality inspection
- Functional and appearance testing
- Assembly verification before shipment
IPARTSEXPERT advertises a 1-year warranty on eligible products that have not been installed or used.1
Global Presence
IPARTSEXPERT sells products worldwide through its official online store, regional online marketplaces, wholesale partnerships, and dropshipping services. The company states that it ships to customers in more than 200 countries and regions using air, sea, rail, and courier logistics.1
Marketplace Presence
In addition to its official website, IPARTSEXPERT operates storefronts on regional e-commerce platforms. Its Shopee Philippines store, for example, offers LCD displays, batteries, and replacement parts for a wide range of smartphone models and has accumulated a substantial follower base and sales volume.
Target Customers
The company primarily serves:
- Mobile phone repair shops
- Electronics wholesalers
- Device refurbishers
- Parts distributors
- Online resellers
- DIY repair enthusiasts
Services
IPARTSEXPERT provides the following services:
- International shipping
- Wholesale pricing
- Bulk purchasing
- Customer support
- Product sourcing
- Technical assistance
- Dropshipping
- API integration for business customers1
Reputation
IPARTSEXPERT publishes customer testimonials on its own website highlighting product quality, shipping speed, and customer support. Independent review platforms, however, show mixed customer experiences, with both positive and negative feedback regarding product quality, communication, and after-sales service. As with many global electronics parts suppliers, prospective buyers may wish to review recent customer feedback and understand warranty and return policies before purchasing.1
Company Philosophy
According to the company, its mission is to provide:
- Competitive pricing
- Reliable replacement parts
- Consistent quality control
- Efficient logistics
- One-stop purchasing for mobile repair businesses
IPARTSEXPERT emphasises long-term relationships with repair professionals and distributors while expanding its global supply network.1
