XCHENG was established in April 2015 in Shanghai, China. Initially focused on commercial smart hardware, the company expanded into overseas markets within a year and gradually became an ODM partner for several international and domestic enterprise technology brands. [3]

Development timeline

• 2015 – Founded in Shanghai and entered the commercial intelligent hardware industry, developing smart POS devices for business customers. [4]
• 2016 – Expanded internationally and developed commercial POS equipment for global clients, including projects for Fortune 500 companies. [5]
• 2017 – Commercial POS business continued to grow with annual sales exceeding RMB 80 million. [6]
• 2018 – Expanded into intelligent office products and customized tax-control devices for overseas markets. [7]
• 2019 – Entered the logistics PDA market and became a supplier of intelligent POS products for major Chinese enterprise customers. [8]
• 2020 – Began cooperation with ELO, entering the desktop POS and cash register market. [9]
• 2021 – Signed a project with Bluebird, expanding its enterprise terminal business. [10]

XCHENG primarily operates as an ODM/OEM manufacturer rather than a consumer electronics brand. It develops customized hardware for companies that sell products under their own brands.

Its services include:

• Product definition and industrial design
• Hardware and embedded software development
• Android platform customization
• Mechanical and structural engineering
• Manufacturing and assembly
• Quality assurance
• Supply chain management
• Technical support and after-sales services [11]

XCHENG develops a wide range of enterprise smart hardware, including:

• Android POS terminals
• Smart payment terminals
• Handheld PDA computers
• Rugged mobile terminals
• Barcode scanners
• Inventory management devices
• Desktop cash registers
• Attendance terminals
• Face-recognition devices
• Self-service terminals
• Enterprise IoT devices [12]

Many of these products are manufactured for partners that market them under different brand names.

XCHENG designs products for businesses operating in:

• Retail
• Logistics
• Warehousing
• Transportation
• Hospitality
• Smart office
• Financial services
• Healthcare
• Industrial automation [13]

According to the company, XCHENG invests heavily in product development and engineering. It reports having:

• More than 200 research and engineering personnel
• 98 intelligent manufacturing and testing systems
• 12 semi-automatic intelligent production lines [14]

Its engineering capabilities include:

• Embedded software development
• Hardware design
• Industrial design
• Image algorithms
• Structural engineering
• Product validation
• System integration [15]

XCHENG operates an integrated manufacturing model covering:

• Product development
• Procurement
• Manufacturing
• Testing
• Quality management
• Logistics
• Customer support [16]

The company states that its supply chain includes partnerships with more than 100 suppliers to improve production stability and delivery efficiency. [17]

Mission

Let every enterprise enjoy improved efficiency through technology innovation. [18]

Vision

Become a globally trusted enterprise intelligent hardware R&D and manufacturing service provider. [19]

Core Values

• Integrity
• Innovation
• Hard work
• Mutual achievement [20]

The company identifies six primary strengths:

1. Product planning and recommendation
2. Advanced R&D capability
3. Technology integration and reconstruction
4. Supply chain management
5. Quality control
6. Customer service and project support [21]

Unlike consumer electronics companies that sell directly to the public, XCHENG mainly follows a business-to-business (B2B) model. Customers are typically:

• Global technology brands
• Retail solution providers
• Payment solution companies
• Logistics equipment suppliers
• Enterprise system integrators

Many products designed and manufactured by XCHENG are rebranded and sold under customers’ own trademarks. [22]

XCHENG competes in the enterprise smart hardware market alongside manufacturers specializing in:

• Smart POS systems
• Rugged handheld computers
• Industrial mobile devices
• Enterprise Android terminals
• Commercial IoT hardware

Its competitive strategy centers on customized design, rapid development, manufacturing capability, and integrated supply chain services rather than direct consumer retail sales. [23]

XCHENG is a Shanghai-based enterprise technology company founded in 2015 that specializes in the ODM and OEM development of intelligent commercial hardware. The company offers complete product development and manufacturing services for enterprise customers worldwide, with solutions spanning retail, logistics, office automation, and industrial applications. Its business model emphasizes integrated R&D, manufacturing, quality management, and supply chain services to deliver customized smart hardware for global brands. [24]

1. XCHENG – About XCHENG – Ultra-reliable enterprise smart device overall solution provider
2. XCHENG | LinkedIn
3. XCHENG – Ultra-reliable enterprise smart device overall solution provider
4. XCHENG – Core Competence – Ultra-reliable enterprise smart device overall solution provider
5. Markenaussage – XingChen
6. XCHENG Trademark Application of SHANGHAI XIANGCHENG COMMUNICATION TECHNOLOGY CO., LTD. – Serial Number 90548139 :: Justia Trademarks
7. 关于XCHENG – 超可靠的企业智能设备整体解决方案供应商
8. 超可靠的企业智能设备整体解决方案供应商
9. About us – XINGCHENG
10. Introduction-Xincheng Scientific Industries Co., Ltd.
11. About_ZHEJIANG ZHENGXING FITNESS EQUIPMENT CO. LTD
12. Future Mobility by XPENG – Advanced Electric Vehicles