About Smartifact
Smartifact is a Philippine consumer technology and e-commerce brand operated by Smartifact Technology. Established in 2018, the brand specializes in affordable consumer electronics, smart devices, mobile accessories, security cameras, wearable technology, and other digital lifestyle products. Smartifact primarily serves customers in the Philippines through its official online store and major e-commerce marketplaces such as Shopee and Lazada. [1]
History
Smartifact Technology launched its brand in the Philippines in 2018 as part of its expansion across Southeast Asia. Since its introduction, the company has focused on providing technology products at competitive prices while building its presence through online retail platforms.
The company states that customer feedback plays a central role in its product selection and service improvements. According to Smartifact, its mission is to deliver quality products that meet customer expectations while offering reliable after-sales support. [2]
Products
Smartifact offers a wide range of consumer electronics and accessories, including:
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Smart home devices
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Wi-Fi CCTV and IP security cameras
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Bluetooth headphones and speakers
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Power banks and charging accessories
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Wearable technology
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Mobile phone accessories
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Gaming accessories
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Cooling fans and portable electronics
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Computer accessories
Its catalog also includes products from partner brands alongside Smartifact-branded items. [3]
Business Model
Smartifact operates primarily as an e-commerce-first retailer, selling through:
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Its official online store
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Shopee
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Lazada
The company also supports:
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Bulk and wholesale orders
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Same-day delivery within parts of Metro Manila (during eligible business hours)
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GCash and bank transfer payments
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Customer support through its online Help Center and contact channels. [4]
Headquarters
Smartifact Technology lists its office at:
423 Dasmariñas Street, Binondo, Manila, Philippines. [5]
Customer Service
According to its Help Center, Smartifact provides:
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Product inquiries
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Order tracking
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Returns assistance
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Bulk order quotations
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Frequently Asked Questions
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Delivery support
The company also maintains dedicated contact information for customer service and business inquiries. [6]
Market Presence
Smartifact describes itself as one of the active technology brands on the Philippine e-commerce platforms Shopee and Lazada, where it offers a broad range of consumer electronics and accessories. The company positions itself as a value-oriented brand focused on balancing affordability with product quality. [7]
Mission
According to Smartifact:
To provide customers with quality technology products and services that meet or exceed expectations while continuously improving through customer feedback. [8]
Official Website
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Smartifact Official Website
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Help Center
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Contact Page
