Yealink was established in 2001 with the goal of making business communication simpler and more efficient.

Initially, the company focused on USB communication devices, quickly becoming one of the world’s leading USB phone suppliers by 2005.

As Voice over IP (VoIP) technology became more widely adopted, Yealink shifted its focus toward SIP (Session Initiation Protocol) IP phones, eventually becoming China’s leading SIP phone manufacturer.

Major milestones include:

• 2001 – Company founded.

• 2005 – Became the world’s leading USB phone supplier.

• 2010 – Became China’s leading SIP phone provider.

• 2014 – Ranked among the world’s top SIP phone vendors.

• 2015 – Entered the video conferencing market and became a strategic Microsoft partner.

• 2017 – Listed on the Shenzhen Stock Exchange.

• 2018 – Ranked No. 1 globally in Open SIP desktop phone shipments.

• 2021 – Ranked No. 1 in the global IP/SIP phone market and among the leading video conferencing providers.

• 2023 – Opened its first Smart Industrial Park.

• 2024 – Joined the United Nations Global Compact (UNGC) sustainability initiative.

• 2025 – Established its Singapore Global Operational Headquarters to strengthen international operations.

Yealink focuses on enabling hybrid work and modern workplace collaboration through integrated communication hardware and software.

Its solutions are designed to support:

• Voice communication

• Video meetings

• Team collaboration

• Remote work

• Conference room technology

• Device management

• AI-enhanced meeting experiences

The company’s mission is:

“Link everyone to simple and efficient communication.”

Yealink offers a broad range of enterprise communication products.

IP Phones

Its SIP desktop phones are widely used in offices, contact centers, hotels, and government organizations.

Examples include:

• T3 Series

• T4 Series

• T5 Series

• MP Series (Microsoft Teams phones)

Features include:

• HD Voice

• Gigabit Ethernet

• Wi-Fi

• Bluetooth

• Touchscreen displays

• Power over Ethernet (PoE)

Video Conferencing Systems

Yealink provides complete meeting room solutions for:

• Small meeting rooms

• Medium conference rooms

• Large boardrooms

• Training rooms

Products include:

• MeetingBar Series

• MVC (Microsoft Teams Rooms)

• ZVC (Zoom Rooms)

• SmartVision cameras

• MeetingBoard interactive displays

Conference Phones

Designed for meeting rooms with:

• 360° microphone pickup

• Noise suppression

• Echo cancellation

• USB

• Bluetooth

• SIP connectivity

Wireless Headsets

Professional headsets supporting:

• Microsoft Teams

• Zoom

• UC platforms

• Call centers

• Office communication

Available in:

• DECT

• Bluetooth

• USB wireless

USB Cameras

Business webcams featuring:

• Full HD and 4K video

• Auto framing

• AI speaker tracking

• Privacy shutters

• Plug-and-play USB connectivity

Microsoft Teams Rooms Solutions

Yealink is one of Microsoft’s major certified hardware partners, offering:

• Room systems

• Touch panels

• AI cameras

• Audio peripherals

• Scheduling panels

Zoom Rooms Solutions

The company also provides certified hardware for Zoom meeting rooms, including integrated conferencing kits.

Yealink complements its hardware with management software, including:

• Yealink Management Cloud Service (YMCS)

• Device Management Platform

• Meeting scheduling

• Remote firmware deployment

• Analytics

• Fleet monitoring

These services help IT administrators centrally manage enterprise communication devices.

Yealink invests heavily in research and development.

According to the company:

• More than 2,000 employees work in R&D.

• Over 50% of employees are engineers.

• More than 10% of annual revenue is invested in R&D.

• The company operates multiple state-level laboratories focused on audio, video, AI, and product testing.

Recent Yealink products incorporate AI features such as:

• AI auto-framing

• Speaker tracking

• Multi-camera coordination

• AI noise cancellation

• Intelligent meeting transcription and integration with productivity tools such as Microsoft Copilot

These capabilities are intended to improve hybrid meeting experiences.

Yealink collaborates with major technology companies and platforms, including:

• Microsoft

• Zoom

• Tencent Cloud

• Sony

• Verizon

• AT&T

• British Telecom

• Vodafone

These partnerships support interoperability and certified meeting room solutions.

Yealink is recognized as a major vendor in enterprise communications.

According to company-referenced industry research:

• No. 1 global market share in SIP/IP phones (since 2017).

• Leading provider of Microsoft Teams Rooms hardware in several regions.

• Among the top global vendors for video conferencing endpoints.

Yealink maintains a global operational footprint with:

• Headquarters in Xiamen, China

• Singapore global operational headquarters

• Manufacturing facilities in Vietnam, Malaysia, and Mexico

• Customer experience centers across Europe and other regions

• Technical support and logistics serving customers worldwide

Yealink states that it has implemented a multi-layer security framework covering:

• Hardware security

• Firmware security

• Encryption

• GDPR compliance

• ISO certifications

• SOC 2 compliance

• NIS2 and AI Act readiness

• Supply chain assurance

These measures are intended to support enterprise security and regulatory requirements.

The company reports initiatives including:

• Renewable energy use

• Reduced-carbon manufacturing

• Increased use of recycled materials

• Public welfare programs

• Support for hearing-impaired communities

• Participation in the United Nations Global Compact (UNGC)

Yealink products are commonly used by:

• Enterprises

• Government agencies

• Educational institutions

• Healthcare organizations

• Financial institutions

• Hotels

• Contact centers

• Small and medium-sized businesses

Yealink competes with several enterprise communications vendors, including:

• Cisco

• Poly

• Logitech

• Jabra

• Avaya

Yealink has grown from a USB phone manufacturer into a global provider of unified communications and collaboration technology. Its portfolio spans IP phones, video conferencing systems, headsets, cameras, meeting room devices, and cloud management software, with a strong emphasis on hybrid work, AI-enhanced collaboration, and certified integrations with platforms such as Microsoft Teams and Zoom. With operations in more than 140 countries and sustained investment in research and development, Yealink has established itself as a prominent supplier in the enterprise communications market.